Empowering Insurance Agencies with Community   

Keystone Insurers Group is always working to stay ahead in the insurance industry, finding new and innovative ways to serve their agency partners, core carriers and employees - and to expand their market share. 

• Keystone was providing their agency partners with three separate third-party portals for access to documents, reports, news, and marketing materials. These solutions were difficult to maintain and suffered from reliability problems, lack of integration, and functional gaps. 

• Keystone’s agencies needed Learning Management tools, context-aware online help, and the ability to collaborate online with other agencies, peers and professionals for sharing ideas, challenges and opportunities. The legacy platforms were limited in their ability to bring Keystone’s agencies together.

• To fully realize their vision, Keystone needed a solution that could support an integrated suite of agency management tools, access to more consulting services and additional premium content and services. 

• Services needed to be controlled by a flexible security model with single sign-on and subscription management. By replacing all three existing portals with a single integrated solution, Keystone could streamline its service delivery and position themselves to grow market share and engage with their partners in entirely new ways.